How I can help you

Utilizing my 35+ industry experience I can help small business owners, non-profits and entrepreneurs in all aspects of customer service, marketing and PR (traditional and social media driven), strategic planning as well as employee selection, training and development.

As a Director of Training and Consulting Services, Hospitality Expert and Entrepreneur I have extensive International experience facilitating staff and management to attain strategic goals, maximize profit by streamlining marketing and implement effective strategies for customer acquisition and retention. Owning and managing several businesses of my own, I have first hand insight into the obstacles, struggles and challenges business owners face on a daily basis and I am prepared to share my knowledge and insights how to overcome these road blocks.

Areas of Expertise: 

  • Customer Service and Customer Retention Strategies
  • Hospitality, Restaurant Opening and PR 
  • Online and Off line Marketing and PR
  • Business Strategic Planning
  • All Aspects of Employee Training, Retention and Development
     
Areas of Expertise
  • Business Strategy & Planning
  • Business Operations
  • Sales, Marketing & Public Relations

Industry Experience
  • Recreation and Travel
  • Arts and Entertainment
  • Marketing, Advertising and Creative Services
  • Restaurants and Hospitality
  • Consulting, Research and Business Services
  • Nonprofit, Public and Professional Organizations

Education

University of Hamburg - Germany

Leisure and Recreation Management - Masters Degree

American Language and Culture

International Guild of Professional Consultants

CPC - Certified Professional Consultant

CPMC - Certified Professional Marketing Consultant

CPBC - Certified Professional Business Consultant

additional Certifications

Interpersonal Communications

Hospitality Industry Knowledge

People Management

 

 

 


Communication Methods

  • Phone